Monitoring Your Event

To make sure your event runs smoothly, here are some things you should know.

As a host, we want you to be able to throw a great event. Here are some tips that will help you monitor the status of your event:

  • If you see guests alone, check on them. It may be that they are experiencing technical difficulties, or that they simply don't know what to do. Try sending them a wave or a private message and see if they respond. Maybe it's the case that they just want to be left alone.
  • So we looked at the data, and what we found surprised us. Large groups can be fun, but smaller groups tend to promote better conversation. More people = fewer people can talk at a time. There's nothing wrong with a big group, but if you feel like it's stalling conversation, then maybe try encouraging people to split up into more conversations.
  • If you are running a certain exercise or planning a special event, sometimes it can be useful to use additional tools on top of Toucan. We know that Toucan is awesome, but we also know that we don't yet have all the tools you need. No worries. If you plan ahead, you can get organized with whatever additional tools you need - a Google Doc, a whiteboard, etc. - and still communicate using Toucan. 
  • Make sure everybody is on the same page. If you need to coordinate with people or organize different groups, our global chat and broadcast features can be great for this.
  • Feel free to let people stay past the scheduled end of the event. Your space will stay open for an hour or so longer if people are still there. That being said, once the event is past its scheduled ending time, guests will not be able to rejoin the space. 
  • On Toucan, we love the freedom of expression and we trust all our users; however, we do not tolerate and hateful speech on our platform. As a host, it is your job to make sure that your guests are compliant and courteous, and to remove any guests that are being disruptive and disrespectful. At the end of the day, all we want is for you to have the best experience possible.