Toucan Help Center

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Toucan Help Center

FAQ's

FAQ's

We've pretty much been asked all the questions in the universe. So chances are whatever you're wondering, we have an answer.

Accessing Toucan

What Browsers Does Toucan Work With?

Does Toucan work on mobile?

Can I login to Toucan using something else?

What devices does Toucan work on?

How do I log in to Toucan?

How do I change my profile?

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Attending an Event

Presentation Not Working

Video/Camera not working

Microphone not working

Stuck at the "Turning on your camera and microphone"/Pre-event page

Poor Audio/Video Quality

Can you overhear other conversations?

How many people can be in a conversation?

Can guests create meeting spots?

What do other people see when they're not in my conversation?

What do these in-event buttons do?

How do I move around in a Toucan event?

How do I attend an event?

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Hosting an Event

How many people can be in a Toucan event?

How do I share my event?

Can I add a logo?

Can I set the maximum number of people in a conversation?

How do I end an event?

Can I select which conversations to put people in?

How long can a Toucan event last?

Can I password-protect my event?

Can you have co-hosts on Toucan?

Can I mute others?

Can I control who is allowed to present?

How many meeting spots can I create?

How many people can be in a meeting spot?

Can I play music in an event?

What kinds of events can I host on Toucan?

What if I want to change the time of my event?

What can I do to make my event pop?

How do I host an event?

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Anything Else

How much does Toucan cost?

Can I turn off the sounds on Toucan?

How do I get in touch?

How do I find Toucan on social media?

How do I contact the Toucan team?

How do I report an issue with a Toucan event?

What is your privacy policy

What are your Terms of Service?

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Features

Can I plan my meeting spots?

Can I add a background image to my Toucan event?

Can you record a Toucan event?

Can you change the bubble colors?

Are there camera backgrounds on Toucan?

Can you play games on Toucan?

How do I present?

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