I need to cancel my event, how can I do that on Toucan?

In the event that you need to cancel your event, you should know how.

Once you plan the event, you’ll be able to see it in “Your events” on your homepage. To cancel it, click on the event and it will take you to the unique event page. Once you're on this page, click on 'edit event'


Screenshot 2021-08-12 at 14.24.07

When you click the edit event button, you'll see the event details page. Scroll to the bottom and you will see three buttons. Click on the red one that says 'Delete Event'.


Screenshot 2021-08-12 at 16.56.17

This will open a pop-up tab that will confirm the event cancellation. Don't forget that Toucan does not send out a notification to your guests. You will have to let them know of the change in plans. Don't worry, we remind you in the pop-up!


Screenshot 2021-08-12 at 16.58.09